Product feature update: Update your contact details, anytime

When your contact details change

Phone numbers and email addresses change. You might switch to a new number, change jobs and lose access to a work email, or simply want to update the address you use for financial accounts. Until now, making that change on BondScanner required reaching out to customer support.

One of our users put it simply: "I changed my phone number and didn't know how to update it without calling support. Can I just do this myself?" Now you can.

You can now update contact details yourself

You can now update your registered mobile number or email address directly from BondScanner, without needing to contact support. The change is done entirely by you, from within your account.

Managing your account is now quicker and always under your control.

Available on both app and web

The feature is available on both the BondScanner app and website. Whether you prefer to manage your account from your phone or from a browser, you can update your contact details from either.

Every change is verified before it goes through

Each update to your mobile number or email address goes through a verification step before the change is completed. This is to make sure that only you can make changes to your contact details, keeping your account secure.

No change is applied without the verification being completed successfully.

Confirmation notifications so you always know

Whenever your contact details are updated, you will receive a confirmation notification on your email. This keeps you informed every time a change is made to your account, whether you initiated it or need to flag something unexpected.

Where to find it

You will find this feature under Profile → Account Details. The option to update your mobile number or email is available there on both the app and the website.