Terms & Conditions – Rules for Using BondScanner Platform
TERMS AND CONDITIONS
Website : BondScanner.com Operated by : Sustvest Broking Private Limited
Version : 1.3 | Effective Date : 07.08.2026
This document is an electronic record in terms of Information Technology Act, 2000 and the applicable rules made thereunder, including the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of our website www.bondscanner.com and/or mobile application (hereinafter collectively referred to as the "Platform").
Thank you for visiting BondScanner.com (the "Website" or "Platform"). This platform is owned, managed and operated by Sustvest Broking Private Limited (hereinafter referred to as "we", "us", "our", "Sustvest", or "the Company"), a Company incorporated under the Companies Act, 2013 bearing CIN U66120HR2024PTC119856, having its Registered Office at Sco No.32 2nd Floor, M3M 113 Market, Sector 113, Narsinghpur, Gurgaon, Narsinghpur, Haryana, India, 122004.
Sustvest is registered as a Stock Broker in the Debt Segment of the National Stock Exchange of India (“NSE”), having Securities & Exchange Board of India ("SEBI") registration number INZ000320834 and NSE Member Code: 90404 and is authorized to operate as a SEBI-registered Online Bond Platform Provider (OBPP) in accordance with SEBI circular SEBI/HO/DDHS/DDHS-RACPOD1/P/CIR/2022/154 dated November 14, 2022, as consolidated and updated by Chapter XXI of the SEBI Master Circular for Issue and Listing of Non-Convertible Securities, Securitised Debt Instruments, Security Receipts, Municipal Debt Securities and Commercial Paper dated October 15, 2025, and as may be further amended from time to time.
Disclaimer:
Investment in debt securities, municipal debt securities and securitised debt instruments is subject to risks, including delay and/ or default in payment. Investors should read all the offer related documents carefully and consider all associated risk factors before investing or trading. This communication has been prepared by Sustvest Broking Private Limited (bearing SEBI registration no. INZ000320834). The contents of this disclaimer are applicable to this document and any and all written or oral communication(s) made by Sustvest or its Directors, employees, associates, representatives or agents.
For the purposes of these Terms and Conditions, "you", "your" or "User" or "Participant" refers to any natural or legal person (whether a registered user or otherwise) who accesses the Platform, views its contents or uses the Services offered by Sustvest on or through the Platform.
1. DEFINITIONS
1.1 "Agreement" or "Terms" or "User Terms" means these Terms and Conditions and any amendments thereto.
1.2 "OBPP" means Online Bond Platform Provider as defined under SEBI regulations.
1.3 "Platform" means the BondScanner.com website and related services, including any mobile application and associated technological infrastructure.
1.4 "User" or "You" or "Participant" means any person who accesses or uses the Platform.
1.5 "Services" means the bond comparison, analysis, information services, referral services, and related services provided through the Platform.
1.6 "Listed Securities" means debt securities, municipal debt securities, and securitized debt instruments that are listed on recognized stock exchanges.
1.7 "Client" means a registered user who executes transactions through the Platform or through third-party platforms accessed via the Platform.
1.8 "Bonds" means corporate bonds, government securities, tax saving bonds, municipal bonds, and other debt instruments listed on recognized exchanges.
1.9 "Content" means any images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, systems and methods of trading, video clips, graphics, user interfaces, visual interfaces, information, data, tools, products, written materials, services and other content available on the Platform.
1.10 "Login Credentials" means User ID, password, OTP, and any other authentication methods used to access the Platform.
1.11 "KYC" means Know Your Customer procedures as mandated by SEBI and other regulatory authorities.
1.12 "Registration Data" means information provided by users during the registration process on the Platform.
1.13 "Third-Party Platforms" means platforms, websites, applications or services operated by SEBI-registered intermediaries, including Online Bond Platform Providers (OBPPs), stock brokers, registrars, depositories, issuers, syndicate members, payment service providers, banks, technology service providers or other regulated entities engaged for providing or facilitating the Services.
1.14 "IP Rights" means intellectual property rights including but not limited to copyright, trade secrets, trademarks, service marks, brand names and other proprietary rights.
1.15 "RFQ" means Request for Quote platform offered by NSE for bond trading.
1.16 "CBRICS" means Corporate Bond Reporting and Integrated Clearing System of NSE.
2. ACCEPTANCE OF TERMS
2.1 By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
2.2 If you do not agree with any part of these Terms, you must immediately discontinue use of the Platform.
2.3 These Terms constitute a legally binding agreement between you and Sustvest Broking Private Limited.
2.4 Your use of the Platform and its related sites, Services and tools is governed by the terms and conditions as contained in this agreement. As long as you comply with the provisions of these User Terms, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform.
2.5 Your compliance with these User Terms is a condition to your right to access the Platform. Your breach of any provision of these User Terms will automatically, without the requirement of notice or other action, revoke and terminate your right to access the Platform.
2.6 If you do not agree to these User Terms, you agree that your sole and exclusive remedy is to discontinue using the Platform.
3. REGULATORY COMPLIANCE
3.1 Sustvest operates under the regulatory framework of:
Securities and Exchange Board of India (Stock Brokers and Sub-brokers) Regulations and applicable amendments issued from time to time.
SEBI regulations for Online Bond Platform Providers (OBPP), including Chapter XXI of the SEBI Master Circular for Issue and Listing of Non-Convertible Securities, Securitised Debt Instruments, Security Receipts, Municipal Debt Securities and Commercial Paper dated October 15, 2025, as amended from time to time
SEBI (Issue and Listing of Non-Convertible Securities) Regulations, 2021
Rules and regulations of the National Stock Exchange of India Limited
All applicable laws and regulations governing securities trading in India
3.2 As a SEBI-registered OBPP, we are authorized to facilitate transactions only in:
Listed debt securities
Listed municipal debt securities
Listed securitized debt instruments
Debt securities proposed to be listed through public offerings
Government securities and State Development Loans (SDLs)
Corporate & Tax saving bonds
3.3 We do not and will not offer unlisted bonds, unlisted debt securities, or any unregulated financial products on the Platform.
3.4 All transactions facilitated through the Platform will comply with SEBI regulations and will be reported and settled through appropriate clearing and settlement mechanisms.
3.5 Sustvest will function as a broker for users and engage in trades while negotiating on the Request for Quote (RFQ) platform offered by NSE.
3.6 Product-Specific Terms: Certain products, securities or services made available on the Platform may be governed by separate product-specific terms and conditions, issue documents or operational guidelines ("Product Terms"). In the event of any inconsistency between these Terms and the applicable Product Terms, the Product Terms shall prevail only to the extent of such inconsistency for that particular product or service.
4. SERVICES PROVIDED
4.1 Bond Comparison Tool: The Platform provides a comprehensive bond comparison service that allows users to compare bonds across multiple OBPP platforms, including information about yields, ratings, tenors, and other investment parameters.
4.2 Information Services: We provide information about bond ratings, yields, tenors, issuer details, credit ratings, and other relevant investment parameters to help users make informed investment decisions.
4.3 Third-Party Regulated Intermediaries: In order to facilitate the Services, Sustvest may engage, integrate with or route transactions through one or more SEBI-registered intermediaries, including but not limited to Online Bond Platform Providers (OBPPs), stock brokers, syndicate members, registrars, depositories, issuers, distribution partners, payment service providers, banks and other regulated entities, as may be required for providing the Services or processing transactions in accordance with applicable laws.
Such intermediaries shall perform only those functions necessary for facilitating the relevant transaction or service and shall remain responsible for complying with their respective regulatory obligations.
4.4 Investment Information: The Platform may provide general investment-related information and educational content but does not constitute personalized investment advice.
4.5 Technology Services: We offer technology solutions and related back-end infrastructure for facilitating bond information aggregation, comparison, and transaction facilitation.
4.6 Research and Analytics: The Platform may provide research reports, market analysis, and analytics tools to help users understand bond markets and make informed decisions.
4.7 Educational Content: The Platform may provide educational materials, videos, and literature solely for knowledge creation purposes. The Platform may also facilitate access to such additional products, securities or financial services as may be permitted under applicable laws and offered by the Company or regulated third-party intermediaries from time to time.
4.8 Promotional Programs and Referral Initiatives: The Company may from time to time introduce promotional campaigns, onboarding initiatives, or referral programmes for Users. Participation in such programs shall be governed by separate campaign-specific terms and conditions published on the Platform.
5. USER ELIGIBILITY AND REGISTRATION
5.1 Age Requirement: Platform services are intended only for individuals who are legally eligible to enter into binding contracts and complete applicable Know Your Customer (KYC) requirements in accordance with regulatory guidelines. The Company does not knowingly permit minors to register or create accounts on the Platform.
5.2 Registration Process: Users must complete the registration process by providing accurate Registration Data and accepting these Terms to become a registered user.
5.3 KYC Compliance: For availing transaction-related services, users must complete Know Your Customer (KYC) procedures as mandated by SEBI and other regulatory authorities. Sustvest will facilitate user registration with NSE as unregistered participants by submitting necessary KYC and related information.
5.4 Accuracy of Information: Users must ensure that all information provided during the registration is accurate, complete, and current information during registration and update it promptly when changes occur.
5.5 Account Security: Users are responsible for maintaining the confidentiality of their login credentials and for all activities carried out through their account.
5.6 Unique Identification: Upon completion of the registration process, users will be allocated a unique identification username ("User ID") and may be required to enter One-Time Passwords (OTP) for authentication.
5.7 Legal Capacity: Users must have the legal capacity to enter into binding agreements and must not be barred by any law from contracting.
5.8 Verification: Users may be required to verify their email address and mobile number through OTP verification processes.
5.9 Additional Requirements: Users may be required to provide additional information including but not limited to mobile number, email address, PAN, signature, marital status, nominee details, cancelled cheque, photograph, and video recording.
5.10 Account Activation: Your Account will be activated upon successful completion and verification of your KYC details by Sustvest, in accordance with guidelines issued by SEBI, NSE, and other regulatory authorities. Users may be required to periodically update or re-verify their KYC information or submit additional documentation as required under applicable laws, regulatory requirements or internal compliance policies.
5.11 Authorized Access for Family Member Accounts
The Platform may permit a User to authorize another individual, including a family member, to access the User's account through a duly executed Letter of Authorisation ("LOA"), consent process, or such other mechanism as may be prescribed by the Company.
Such authorization may permit the authorized individual to view portfolio information and place investment instructions on the Platform on behalf of the account holder, subject to the scope of authorization granted by the account holder and accepted by the Company.
The Family Account feature is intended solely for consolidated portfolio viewing and authorized investment execution. All securities shall continue to be held in the respective demat accounts of the individual account holders and the account holder shall remain the sole beneficial owner of the investments held in such account.
Unless otherwise expressly permitted by the Company, the authorized individual shall not be permitted to sell securities, modify KYC details, change bank account details, change registered mobile number or email address, update nominee details, withdraw funds, or initiate account closure/deactivation requests on behalf of the account holder.
Such authorization shall not constitute a Power of Attorney unless separately executed in accordance with applicable laws and regulatory requirements.
The account holder may revoke such authorization at any time in accordance with the process prescribed by the Company. The Company shall not be responsible for any dispute arising between the account holder and the authorized individual in relation to such authorization, provided that the Company has acted in accordance with the instructions, authorization, and records available with it.
5.12 Nomination
Users may nominate a nominee for their account in accordance with applicable regulatory requirements. Nominee details may be collected, stored and processed by the Company solely for the purpose of facilitating nomination in accordance with SEBI and Exchange guidelines. The nominee shall have rights only as permitted under applicable laws and regulatory provisions.
6. PLATFORM SECURITY AND USER OBLIGATIONS
6.1 Security Measures: We implement reasonable security measures to protect user data and Platform integrity, including role-based access, secure communication, and encryption.
6.2 User Responsibilities: Users will be responsible for all activities that occur under their User ID, OTP or Account. Users must immediately notify Sustvest of any unauthorized use of their Account. Users shall not impersonate another person, submit false information, interfere with the Platform's security or use the Platform in any manner that violates applicable laws.
6.3 Prohibited Activities: Users must not:
Engage in any illegal or fraudulent activities
Manipulate or attempt to manipulate market prices
Provide false or misleading information
Use the Platform for money laundering or terrorist financing
Violate or attempt to violate the security of the Platform
Use any automated means to access the Platform without authorization
Infringe upon intellectual property rights of Sustvest or third parties
Conduct any systematic or automated data collection activities
Reverse engineer, frame, modify, copy, distribute, or sell any information from the Platform
6.4 Compliance Obligations: Users must comply with all applicable laws, regulations, and these Terms.
6.5 Reporting: Users must report any suspicious activities, security breaches, or violations to our compliance team immediately.
6.6 Communication Consent: By registering on the Platform, Users authorize the Company to send service-related or promotional communications through various communication channels, subject to applicable telecom regulations and regulatory guidelines.
7. INVESTMENT RISKS AND DISCLAIMERS
7.1 Risk Disclosure: Investments in debt securities, municipal debt securities, and securitized debt instruments are subject to risks, including delay and/or default in payment. Read all the offer-related documents carefully.
7.2 No Guarantee: We do not guarantee the performance of any investment, the accuracy of information provided by third parties, or any returns on investments.
7.3 Market Risks: All investments are subject to market risks, credit risks, interest rate risks, liquidity risks, and other financial risks.
7.4 Independent Decision: Users acknowledge that investment decisions are made independently and that we are not responsible for any losses incurred.
7.5 Past Performance: Past performance of any securities or investment strategies does not guarantee future results.
7.6 Rating Changes: The rating of any financial instruments may change prior to or subsequent to investment, and Sustvest is not responsible for any losses arising from such changes.
7.6A Enhanced Credit Risk Disclosure: For certain debt securities identified by the Platform based on objective criteria determined by the Company from time to time, an additional risk disclosure and/or investor acknowledgement may be displayed prior to investment. Such disclosure is intended solely to provide additional information to investors and shall not be construed as an opinion, recommendation, investment advice or a substitute for the credit rating assigned by the Credit Rating Agency.
7.7 Information Accuracy: While we strive to provide accurate information, we make no representation or warranty regarding the accuracy, completeness, or timeliness of information displayed on the Platform.
7.8 Transaction Risks: Users acknowledge that there is no implied promise that any transaction will necessarily take place, and neither Sustvest nor counterparties will be held accountable if transactions are declined or rejected.
7.9 Platform Neutrality : The Platform provides access to information relating to debt securities and facilitates permitted transactions. The Company does not influence, solicit or recommend any particular security, issuer or transaction, and Users shall independently evaluate all investment decisions.
8. FEES AND CHARGES
8.1 Platform Access: Access to the bond comparison tool may be provided free of charge or subject to subscription fees as determined by the Company.
8.2 Transaction Fees: Any transaction-related fees will be clearly disclosed before any transaction is executed.
8.3 Third-Party Charges: Users may be subject to additional charges by third-party platforms when executing transactions.
8.4 Fee Changes: We reserve the right to modify fees with appropriate notice to users.
8.5 Payment Methods: Payments, if any, must be made through authorized payment methods as specified on the Platform.
8.6 Settlement Costs: Users are responsible for covering any costs assessed by clearing corporations due to failure to fulfill obligations.
9. INTELLECTUAL PROPERTY
9.1 Ownership: All content, trademarks, service marks, and intellectual property on the Platform are owned by Sustvest or its respective licensors.
9.2 Limited License: Users are granted a limited, revocable, non-exclusive and non-transferable license to access and use the Platform solely for personal investment purposes, in accordance with these Terms
9.3 Restrictions: Users shall not copy, reproduce, publish, transmit, modify, distribute, or create derivative works from the Platform content without obtaining prior written consent from Sustvest.
9.4 Copyright Protection: All Contents on the Platform are protected by Indian and international copyright laws. Unauthorized use may result in civil and/or criminal liability.
9.5 Trademark Rights: Sustvest retains all rights, title and interest with respect to trademark, logos, and branding. Any unauthorized use of these trademarks is strictly prohibited and may be enforced to the fullest extent permitted by law.
10. DATA PROTECTION AND PRIVACY
10.1 Privacy Policy: User data is collected, stored, and processed in accordance with our Privacy Policy, which forms an integral part of these Terms.
10.2 Data Security: We implement reasonable security measures to protect user data, including role-based access, secure communication, and encryption.
10.3 Regulatory Sharing: User information may be shared with SEBI, NSE, BSE, KYC Registration Agencies (KRAs), and other regulatory authorities as required by law.
10.4 Sharing of Information with Regulated Intermediaries: By accessing or using the Platform and submitting any investment application, enquiry or transaction request, you expressly authorise Sustvest to collect, use and share such information, documents and personal data as may reasonably be required for providing the Services, processing Your registration, onboarding, KYC, enquiries, investment applications, transactions or any other Services requested by you, complying with applicable laws, or fulfilling regulatory obligations.
Such information may be shared with SEBI-registered intermediaries, Online Bond Platform Providers (OBPPs), stock-brokers, issuers, registrars to the issue, stock exchanges, depositories, banks, payment service providers, technology service providers, verification agencies, regulatory authorities and other service providers engaged by Sustvest for providing or facilitating the Services. Such information shall be shared only to the extent necessary for the relevant purpose and in accordance with applicable law and the Privacy Policy.
10.5 Data Retention: We will retain user data in accordance with applicable laws and regulatory requirements.
10.6 KYC Information Sharing: Users consent to Sustvest sharing KYC documents with KYC Registration Agencies and other intermediaries.
11. THIRD-PARTY SERVICES AND CONTENT
11.1 Third-Party Services: The Platform may facilitate services through, integrate with or redirect Users to Third-Party Platforms and other regulated intermediaries for providing the Services.
11.2 Third-Party Content: We are not responsible for the accuracy or reliability of information provided by third-party platforms or data providers.
11.3 Third-Party Links: The Platform may contain links to third-party websites. We do not endorse or take responsibility for the content of such websites.
11.4 Independent Verification: Users should independently verify information from third-party sources before making investment decisions.
11.5 No Endorsement: Linking to third-party platforms does not constitute endorsement by Sustvest.
11.6 Third-Party Products: Sustvest may make certain opportunities available for accessing products offered by various third parties but does not act as an agent for soliciting investments.
12. TRANSACTION EXECUTION AND SETTLEMENT
12.1 Transaction Reporting: All bond transactions must be registered and settled through CBRICS platform of NSE to the extent legally required.
12.1A Electronic Order Receipt: Upon placement of an order by a user, Sustvest shall issue an electronic order receipt without delay, in accordance with applicable SEBI requirements for Online Bond Platform Providers.
12.2 Fund Transfer: Users must transfer funds from their registered bank account to the designated bank account of the clearing corporation within the allotted timeframe.
12.3 Securities Transfer: For sell transactions, users must promptly transfer relevant securities to the designated pool account of the clearing corporation.
12.4 Corrective Actions: Sustvest, suppliers, issuers, or clearing corporations reserve the right to take corrective actions to reclaim incorrectly credited funds or securities.
12.5 Transaction Records: Sustvest will maintain and keep records of transactions (RFQ data) that have been shared with exchanges and clearing corporations.
12.6 Settlement Obligations: Users are responsible for fulfilling all pay-in obligations for funds and securities.
12.7 Public Issue Applications : Applications for public issues of debt securities submitted through the Platform shall be processed in accordance with the applicable SEBI regulations, stock exchange requirements, issue documents and the operational procedures of the concerned regulated intermediary. Submission of an application through the Platform does not guarantee acceptance, allotment or allocation of the securities. Allotment shall be subject to the terms of the relevant issue documents and applicable regulatory requirements.
13. LIMITATION OF LIABILITY
13.1 Service Availability: We do not guarantee uninterrupted or error-free access to the Platform.
13.2 "As Is" Basis: The Platform and related services are provided on an "as is" and "as available" basis without warranties of any kind.
13.3 Limitation of Damages: Our liability is limited to the maximum extent permitted by law, and we shall not be liable for any indirect, special, incidental, or consequential damages.
13.4 Force Majeure: We shall not be liable for any failure to perform due to circumstances beyond our reasonable control.
13.5 Third-Party Actions: We are not responsible for the actions or omissions of regulated intermediaries, third-party service providers, stock exchanges, clearing corporations or regulatory authorities.
13.6 System Failures: We shall not be liable for losses arising from system failures, communication line failures, or technical malfunctions.
13.7 Specific Exclusions: Sustvest shall not be liable for:
Default by any NBFC/Bank/Payment Gateway
Server errors or downtime due to exchanges
Payment gateway failures
Incorrect securities transfers by clearing corporations
Client inability to invest due to technical issues
OTP/email delivery failures
Third-party service provider failures
The Company shall not be responsible for delays, failures or cancellations arising from the functioning of stock exchanges, clearing corporations, depositories, registrars or other regulated intermediaries beyond its reasonable control.
14. DISCLAIMERS
14.1 Investment Advice: The Platform does not provide personalized investment advice. All information is for educational and informational purposes only.
14.2 No Warranty: We disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
14.3 Information Accuracy: We do not warrant the accuracy, completeness, or timeliness of information displayed on the Platform.
14.4 Performance: We do not guarantee that the Platform will meet user requirements or be available at all times.
14.5 Regulatory Changes: We are not responsible for changes in regulatory requirements that may affect user access or Platform functionality.
14.6 Due Diligence: Sustvest and vendors are not responsible for conducting due diligence of issuers/securities and are under no obligation to verify accuracy of issuer-provided information.
Users are solely responsible for reviewing the relevant issue documents, term sheets, rating letters and other issuer disclosures before making any investment.
15. COMPLIANCE AND CONDUCT
15.1 Regulatory Compliance: Users must comply with all applicable SEBI regulations, exchange rules, and other relevant laws.
15.2 Anti-Money Laundering: Users confirm that funds used for investments are from legitimate sources and comply with anti-money laundering regulations.
15.3 Market Manipulation: Users must not engage in any form of market manipulation or fraudulent trading practices.
15.4 Insider Trading: Users must comply with insider trading regulations and not trade on material non-public information.
15.5 Reporting Obligations: Users must report any suspicious activities or compliance violations to appropriate authorities.
15.6 KYC Compliance: Users must comply with KYC disclosure and registration norms as laid down by SEBI and other authorities.
The Company may undertake customer due diligence, sanctions screening, transaction monitoring and other AML/CFT measures in accordance with applicable laws and may request additional information or documentation from Users where required.
15.7 No Inducement
The Platform shall not offer or promote any inducement, guaranteed benefit, or incentive linked to investment or trading activity except where permitted under applicable SEBI regulations, exchange guidelines, or other regulatory frameworks.
16. REPRESENTATIONS AND WARRANTIES
16.1 User Representations: By using the Platform, users represent and warrant that:
They are citizens of India or entities formed under Indian law
They are 18 years of age or older
Information provided is true, accurate, and complete
They will use the Platform solely for personal and lawful purposes
They understand the risks involved in securities investments
They are competent and eligible to invest in securities/financial products
Information provided for registration, onboarding, KYC, investment applications and transactions is true, complete and accurate.
16.2 Investment Capacity: Users confirm they have the financial capacity to bear investment risks and understand the nature of investments.
16.3 Legal Compliance: Users warrant they will comply with all applicable laws and regulations.
16.4 Legitimate Sources: Users confirm that investment funds are derived from legitimate sources and not intended for money laundering.
16.5 Independent Decision Making: Users confirm they will make investment decisions independently after reading all relevant documents.
17. GRIEVANCE REDRESSAL
17.1 Internal Resolution: For any grievances related to Platform services, users may contact our customer support team at support@bondscanner.com.
17.1A Grievance Redressal Officer: The name and contact details of Sustvest's designated Grievance Redressal Officer are as follows: Name: Rehana Parveen ; Designation: Compliance Officer ; Email: Customer Support: support@bondscanner.com & Compliance Officer: compliance@bondscanner.com ; Phone: +91 9380740546.
17.2 Escalation Process: Users may escalate unresolved complaints through the grievance handling hierarchy published on our website.
17.3 Exchange Grievance Mechanism: Users may approach relevant stock exchanges through their respective grievance redressal mechanisms.
17.4 SEBI SCORES: Any unresolved complaints may be escalated to SEBI through the SEBI Complaint Redressal System (SCORES).
17.5 Online Dispute Resolution: Users may access Online Dispute Resolution (ODR) mechanisms for dispute resolution.
17.6 Resolution Timeline: Sustvest will endeavor to address and resolve grievances within regulatory timelines.
18. TERMINATION
18.1 User Termination: Users may terminate their account at any time by following the procedures specified on the Platform.
18.2 Company Termination: We reserve the right to terminate or suspend user accounts for violation of these Terms or applicable laws. Termination of an account shall not affect the Company's right to retain records where required by applicable laws.
18.3 Effect of Termination: Upon termination, users' access to the Platform will be discontinued, but certain provisions of these Terms will survive termination.
18.4 Data Retention: Upon termination, we may retain user data as required by law or regulatory requirements.
18.5 Outstanding Obligations: Termination does not relieve users of outstanding obligations or liabilities.
19. MODIFICATIONS
19.1 Right to Modify: We reserve the right to modify these Terms at any time, in our sole discretion.
19.2 Notice: Material changes will be communicated to users through the Platform or via email.
19.3 Continued Use: Continued use of the Platform after modifications constitutes acceptance of the revised Terms.
19.4 Effective Date: Modified Terms will become effective from the date of publication on the Platform.
20. DISPUTE RESOLUTION
20.1 Arbitration: Any disputes arising under these Terms shall be resolved through arbitration in accordance with the Arbitration & Conciliation Act, 1996.
20.2 Arbitrator: Disputes will be referred to a sole arbitrator who will be an independent and neutral third party appointed mutually by the Parties, failing which in accordance with the Arbitration and Conciliation Act, 1996.
20.3 Governing Law: These Terms are governed by the laws of India.
20.4 Jurisdiction: Subject to arbitration, courts in New Delhi, India shall have exclusive jurisdiction over any disputes.
20.5 Language: All arbitration proceedings will be conducted in English.
21. INDEMNIFICATION
21.1 User Indemnification: Users agree to indemnify and hold harmless Sustvest, its directors, officers, employees, and agents from any losses, damages, costs, or claims arising from:
User's breach of these Terms
User's violation of any law or regulation
User's use of the Platform
Any false or misleading information provided by the user
21.2 Scope: Indemnification includes reasonable attorney's fees and legal costs.
21.3 Defense: Sustvest may, at its option, assume the defense of any claim subject to indemnification.
22. CONFLICT OF INTEREST AND RELATED PARTY DISCLOSURES
22.1 Proprietary Trading: Sustvest or its affiliate entities may undertake proprietary trading either by itself or through its platform.
22.2 Third-Party Seller: Sustvest's affiliates may be third-party sellers on the Platform.
22.3 Multiple Roles: Sustvest may act as facilitator, referrer, arranger, structurer, or investor in various transactions.
22.4 Group Entities: Other service providers on the Platform may be group entities of Sustvest.
22.5 Transparency: Users understand and acknowledge these potential conflicts of interest.
23. GENERAL PROVISIONS
23.1 Entire Agreement: These Terms constitute the entire agreement between the parties and supersede all prior agreements.
23.2 Severability: If any provision is deemed invalid, the remaining provisions shall continue in full force and effect.
23.3 Assignment: Users may not assign their rights under these Terms without our prior written consent. Sustvest may assign its rights and obligations under these Terms.
23.4 Waiver: No waiver of any provision shall be deemed a waiver of any other provision.
23.5 Headings: Section headings are for convenience only and do not affect interpretation.
23.6 Force Majeure: Neither party shall be liable for failure to perform due to circumstances beyond reasonable control.
23.7 No Partnership: None of the provisions will be deemed to constitute a partnership or agency between users and Sustvest.
23.8 Survival: Clauses relating to confidentiality, limitation of liability, indemnity, dispute resolution, regulatory compliance, data protection and such other provisions intended by their nature to survive shall continue notwithstanding termination of these Terms.
24. CONTACT INFORMATION AND GRIEVANCE REDRESSAL
Company Name : Sustvest Broking Private Limited
CIN : U66120HR2024PTC119856
NSE Member Code : 90404
SEBI Registration : INZ000320834
Registered Office : Sco No.32 2nd Floor, M3M 113 Market, Sector 113, Narsinghpur, Gurgaon, Haryana, India, 122004
Website : BondScanner.com Email: broking@bondscanner.com
Phone : +91 70118 69639
Customer Support Email : support@bondscanner.com
Grievance Redressal Email : compliance@bondscanner.com
25. REGULATORY WARNINGS AND DISCLOSURES
25.1 Standard Warning: "Investments in debt securities, municipal debt securities/securitized debt instruments are subject to risks, including delay and/or default in payment. Read all the offer-related documents carefully."
25.2 SEBI Registration: Sustvest Broking Private Limited is registered with SEBI as a stock broker in the debt segment (Registration No. INZ000320834) and as an Online Bond Platform Provider.
25.3 Regulatory Compliance: This Platform operates in full compliance with SEBI regulations and guidelines for Online Bond Platform Providers.
25.4 Risk Factors: Users are advised to carefully consider all risk factors before making investment decisions.
25.5 Professional Advice: Users are advised to seek professional financial advice before making investment decisions.
25.6 Performance Disclaimer: Registration granted by SEBI and membership of relevant associations in no way guarantee performance of the intermediary or provide any assurance of returns to investors.
26. COOKIES AND TRACKING
26.1 Cookie Usage: The Platform may use cookies to enhance user experience and collect usage statistics.
26.2 Third-Party Cookies: Third-party service providers may place cookies on user devices.
26.3 Cookie Control: Users can control cookie settings through their browser preferences.
26.4 Data Collection: We may collect anonymized usage data to improve Platform functionality.
26.5 Third-Party Analytics: The Platform uses web analytics services that are compliant with their respective terms and conditions.
27. ACCESSIBILITY AND AVAILABILITY
27.1 Platform Availability: We strive to maintain Platform availability but do not guarantee continuous access.
27.2 Maintenance: The Platform may be temporarily unavailable for maintenance or updates.
27.3 Geographic Restrictions: Services are intended for users in India and may not be available in other jurisdictions.
27.4 Technical Requirements: Users are responsible for ensuring their devices meet technical requirements for Platform access.
27.5 Order Processing: Orders may be subject to manual review and entry, which may cause delays in processing.
28. REPORTING AND RECORD KEEPING
28.1 Transaction Records: Records of transactions maintained by Sustvest shall be accepted as conclusive and binding for all purposes.
28.2 Regulatory Reporting: All required regulatory reporting will be conducted in accordance with applicable laws and regulations.
28.3 Data Retention: Sustvest will maintain records as required by regulatory authorities.
28.4 Audit Trail: Complete audit trails will be maintained for all transactions and user activities.
29. SPECIAL PROVISIONS FOR ONLINE BOND PLATFORM SERVICES
29.1 OBPP Authorization: Sustvest is authorized to provide Online Bond Platform Provider services under SEBI regulations.
29.2 Transaction Facilitation: Sustvest facilitates transactions exclusively in listed and to-be-listed securities as permitted under OBPP guidelines.
29.3 Regulatory Framework: All services are provided in accordance with SEBI (Issue and Listing of Non-Convertible Securities) Regulations, 2021 and OBPP guidelines.
29.4 Platform Restrictions: Services are limited to securities and instruments permitted under OBPP regulations.
29.5 Clearing and Settlement: All transactions will be cleared and settled through designated clearing corporations and settlement mechanisms.
30. EFFECT ON OTHER AGREEMENTS
30.1 Other Agreements: These Terms do not modify or override any other written agreements users may have with Sustvest.
30.2 Precedence: In case of inconsistency or in the event of any conflict, the terms of other written agreements between the user and Sustvest will prevail over these Terms
30.3 Supplemental Terms: Some pages within the Platform may contain supplemental terms and conditions that will govern for those specific sections.
30.4 Privacy Policy Integration: The Privacy Policy forms an integral part of these Terms.
This document has been prepared in accordance with SEBI regulations for Online Bond Platform Providers and incorporates the comprehensive regulatory framework applicable to debt securities trading in India. Users are advised to read this document carefully and seek professional advice if necessary.
IMPORTANT NOTICE : This document contains extensive terms and conditions governing the use of BondScanner.com. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. If you do not agree to any part of these terms, please discontinue use of the Platform immediately.