Can NBFCs Issue Credit Cards? Eligibility, Guidelines & New RBI Regulations Explained
17 February 2026

Introduction
In India, the credit card market has traditionally been dominated by banks, with only licensed financial institutions authorized to issue credit cards. However, recent regulatory changes by the Reserve Bank of India (RBI) have opened up the possibility for Non-Banking Financial Companies (NBFCs) to issue credit cards.
This article explores whether NBFCs can issue credit cards, the eligibility criteria, the guidelines set by the RBI, and the potential impact of these changes on the credit card industry in India.
What Is an NBFC?
A Non-Banking Financial Company (NBFC) is a financial institution that provides various banking services, such as loans, asset management, and investments, but does not have a banking license. Unlike banks, NBFCs cannot accept demand deposits or perform other typical banking activities like issuing checks or offering savings accounts.
However, NBFCs play an important role in India's financial system, providing financial products and services to underserved markets and contributing to the overall growth of the economy.
Can NBFCs Issue Credit Cards?
Historically, credit cards were issued exclusively by scheduled commercial banks, but recent changes in RBI regulations have paved the way for NBFCs to issue credit cards as well.
In 2021, the RBI announced new guidelines under which select NBFCs, with the required financial strength and infrastructure, can now issue credit cards. This move is seen as a major step in expanding financial inclusion, especially for those who are not serviced by traditional banks.
Key Points:
RBI Approval Required: NBFCs must get RBI approval to issue credit cards.
Eligibility Criteria: Not all NBFCs are eligible to issue credit cards. Only those meeting certain criteria can enter this space.
Partnership with Banks: Some NBFCs may also partner with banks to issue co-branded credit cards.
This shift signifies a more diversified credit ecosystem, offering customers more choices when it comes to credit card products.
RBI Guidelines for NBFCs Issuing Credit Cards
The RBI guidelines for NBFCs wishing to issue credit cards are designed to ensure that only financially stable and capable entities can participate in the credit card market.
Key RBI guidelines include:
Capital Adequacy Requirements: NBFCs must maintain adequate capital reserves to issue credit cards.
Risk Management Framework: NBFCs need to implement comprehensive risk management systems to handle defaults, fraud, and credit risk.
Operational Infrastructure: NBFCs must have the necessary operational and technical infrastructure in place to process credit card transactions and manage customer accounts.
Credit Assessment: They are required to follow sound lending practices and ensure a fair and transparent credit assessment process.
These measures are in place to ensure the safety and security of consumers and the stability of the financial system.
Eligibility Criteria for NBFCs to Issue Credit Cards
To issue credit cards, an NBFC must meet certain eligibility requirements. These typically include:
Adequate Capital Base: A minimum net worth is required, ensuring the NBFC can absorb potential losses from credit card operations.
Regulatory Compliance: The NBFC must comply with all applicable RBI guidelines, including those related to risk management, customer protection, and financial transparency.
Technology and Infrastructure: The NBFC should have robust technology platforms for secure transactions, fraud detection, and customer service.
Credit Assessment Capacity: The ability to assess customer creditworthiness through thorough analysis of financial history and credit scores.
This ensures that only capable and financially sound entities can provide credit card services.
Benefits of NBFCs Issuing Credit Cards
The inclusion of NBFCs in the credit card space offers several benefits:
Increased Competition: More players in the market lead to better services, competitive pricing, and innovative features.
Improved Access to Credit: NBFCs are more accessible to individuals who may not qualify for traditional bank services.
Financial Inclusion: Expanding access to credit cards enables individuals in rural or underserved areas to benefit from financial products that improve their purchasing power and access to credit.
By providing credit cards, NBFCs contribute to increasing financial access and helping individuals build credit histories.
Challenges and Risks for NBFCs in Credit Card Issuance
While the opportunity to issue credit cards is significant, NBFCs face challenges:
Capital Intensity: Establishing a sustainable credit card business requires significant capital for underwriting, infrastructure, and customer management.
Credit Risk: Managing defaults and bad debts is a constant challenge, especially in an unsecured credit market.
Competition: NBFCs face competition not just from traditional banks, but also from other non-bank lenders and digital-first financial platforms.
Regulatory Compliance: Staying compliant with RBI regulations and maintaining the necessary reporting and auditing standards can be a burden for smaller NBFCs.
These challenges must be addressed through sound business strategies, effective risk management, and partnerships with larger financial institutions.
Key Differences Between Banks and NBFCs in Credit Card Issuance
While both banks and NBFCs issue credit cards, there are key differences:
Credit Assessment: Banks have more rigorous systems in place for evaluating creditworthiness, while NBFCs may have more flexible criteria to serve a broader range of customers.
Capital and Risk: Banks typically have a more robust capital structure, while NBFCs may operate with slightly higher risk due to their smaller size and reach.
Interest Rates and Fees: NBFCs may offer more competitive or customized interest rates and fees compared to traditional banks, catering to niche markets.
Impact of NBFC Credit Cards on the Indian Market
The introduction of NBFC-issued credit cards could have a profound impact on the Indian market:
Expanded Market Reach: By allowing NBFCs to issue credit cards, access to credit is expanded to under-served segments, including small businesses and individuals in rural areas.
Product Innovation: With more competitors in the credit card market, NBFCs are likely to introduce innovative features such as lower fees, flexible repayment options, and customer-centric reward programs.
As the market matures, the rise of NBFCs as issuers could create more diverse and customer-friendly credit card offerings.
Future of Credit Cards Issued by NBFCs
The future of credit cards issued by NBFCs looks promising:
Digital Transformation: As digital banking grows, NBFCs are likely to leverage digital platforms to offer seamless credit card services.
Wider Acceptance: With improved financial systems and increased regulatory support, the acceptance of NBFC-issued cards will grow both domestically and internationally.
Customization: NBFCs will continue to innovate, offering personalized and competitive credit solutions to specific customer segments.
Common Misconceptions About NBFC Credit Cards
Several misconceptions surround NBFC credit cards, including:
“NBFCs can issue credit cards without RBI approval”: This is false. NBFCs must obtain specific approval from the RBI to issue credit cards.
“NBFC-issued cards have fewer benefits than bank-issued cards”: As competition rises, NBFCs are providing increasingly attractive offers and benefits.
“NBFCs only issue credit cards to high-net-worth individuals”: While HNIs may be a target audience, NBFCs cater to a wider demographic with various credit profiles.
Conclusion
Can NBFCs issue credit cards? Yes, and with the RBI’s approval and the right infrastructure, NBFCs are poised to contribute to the growing credit card market in India. The move to allow NBFCs to issue credit cards will enhance financial inclusion, introduce more diverse products, and promote a competitive environment within the credit card space.
Understanding the role of NBFCs in the credit card market gives both consumers and businesses clarity on how this shift could affect India’s evolving financial landscape.
Disclaimer
This article is intended solely for educational and informational purposes. It does not constitute financial, legal, or investment advice. BondScanner does not provide personalized advisory services through this content.
Readers should consult qualified professionals for specific guidance on investing, banking, or credit card-related matters.
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